Information Architecture · Everest Design System
Wayfinding
Redesigning navigation and IA for an enterprise platform that grew organically—from chaos to user-centered structure
The Problem
No IA, no wayfinding
Dayforce had no information architecture. For years, product teams could add new pages whenever they wanted. The global nav became a dumping ground—too long, too nested, organized by org structure instead of user needs.
Solution
A complete wayfinding system
01 Global Nav
Primary navigation
Streamlined to 8-10 "districts" organized by user mental models
02 Feature Nav
Secondary navigation
Contextual nav within each district
03 Omnibar
Global search
Cmd+K to search anything. Pages, employees, reports, settings.
04 Dashboard Template
Landing pages
Every Level 1 page gets a dashboard
Impact
From lost to oriented
65%
Reduction in "where is..." support tickets
8
Districts instead of 50+ top-level items
10K+
Daily omnibar searches
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